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Projects

(In Projects 435 words)

AI-Powered Inbound Qualification System

Feni Trading and Contracting, Doha, Qatar

Built an AI automation system that handles inbound leads 24/7 using chatbots, lead scoring, and smart data extraction — no manual work needed.

Highlights

  • Built text-based AI chatbots to handle website queries and book meetings.
  • Used AI to score and rank leads by conversion chance.
  • Auto-tagged urgency and priority in emails and chats using AI.
  • Built Slack/Notion bots to give teams instant answers on pricing and FAQs.
  • Automated data extraction from invoices and forms using AI and OCR.
  • Connected Web Forms, WhatsApp, and Email to CRM using n8n, cutting manual work by 75%.
  • Built real-time dashboards to track conversions and team productivity.

B2B Email Marketing & Digital Growth Campaigns

Qameleon, Doha, Qatar

Designed and coded HTML/CSS email campaigns and ran automated marketing workflows for hotels, clinics, and contractors in Qatar.

Highlights

  • Hand-coded responsive HTML & CSS email templates for Outlook, Gmail, and Apple Mail.
  • Built n8n workflows for marketing, documentation, and quotation generation.
  • Ran A/B tests and tracked performance to boost open rates and conversions.
  • Edited website content and managed development tasks for digital growth.

Remote IT Administration & Web QA

VM Interactive (PVT) Ltd | Remote London, UK

Managed backend, frontend, and quality assurance for a UK-based e-commerce pharmacy website, working fully remote.

Highlights

  • Managed backend database for www.clickpharmacy.co.uk using SQL.
  • Optimized images, metadata, and SEO tags to improve search ranking and page speed.
  • Ran content audits and used Chrome DevTools for cross-browser testing and Web QA.
  • Coordinated with UK team via Slack and ClickUp for inventory, bookkeeping, and documentation.

Enterprise ERP & Financial Process Optimization

APSACS Lahore Garrison / Ferozsons Publication, Pakistan

Managed large-scale financial, billing, and inventory workflows, building the foundation for my later automation work.

Highlights

  • Managed fee collection and ledger entries for 1,500+ students via ERP.
  • Streamlined inventory and billing using Candela software and Excel macros.
  • Generated high-volume quotations and invoices for schools, colleges, and insurers.
  • Performed monthly bank reconciliations and prepared financial reports.

Insurance Claim Assessment & Underwriting Support

Akmal Qadeer & Co. (Private) Limited, Lahore, Pakistan

Handled claim documentation, risk assessments, and financial calculations for top insurance providers.

Highlights

  • Acted as loss adjuster and assessor for marine, fire, machinery, and risk claims.
  • Drafted reports, made assessments, and generated invoices for Jubilee, IGI, and EFU.
  • Built strong B2B documentation and client communication skills.